How to Build and Maintain Stakeholder Trust as a Product Owner
· 6 min read
Any stakeholder management framework is ineffective if there is no trust between you, as a product owner, and your stakeholders. Trust is challenging to gain, resourceful to maintain, and very easy to lose.
For stakeholders, you represent your team, your product, and your organization. If they don't trust you and consider you an unreliable partner, then it is a chain effect with a downward spiral.
How to build and then maintain that trust? It is straightforward - deliver expectations. If you can't deliver, then manage those expectations.